If you’re looking to automate manual processes, streamline workflows or provide better business experiences for customers, using software programs can aid businesses in saving money, cut down on human error, and increase profits. Finding the right software for business can be a challenge with so many options to choose from.

Small and medium-sized companies (SMBs) can avail free and low cost alternatives to business suites that are branded such as LibreOffice and Google Docs. These suites typically offer accounting and office productivity, as well as project management, and communication systems. For larger organizations, there are enterprise resource planning (ERP) solutions that include more advanced features www.dataroomcity.com/why-companies-need-a-virtual-data-room-for-ma like inventory management and global reporting.

Customer support tools such as live chats and co-browsing enable businesses to resolve customer issues faster and increase levels of satisfaction and retention. Some of these tools such as Help Scout and Zendesk are connected to other apps to offer a more complete customer experience.

Software for managing contracts such as Plutio allows businesses to keep the track of ongoing projects by aggregating all relevant information on one screen to make it easy to access and review. Users can, for instance check the progress of projects as well as billable hours and invoices in one glance.

A growing number of younger customers are requesting customized products and services, which means that companies must adjust their marketing strategies. This can be accomplished with customer relationship management (CRM) tools that monitor customers’ online behaviour which allows businesses to better understand their needs and to provide customized products. These tools can also be used to analyze sales trends and market conditions.